BOMGAR Page
There are two methods by which one can use BOMGAR to allow remote support from ARCC:
1. ARCC will send an invitation via email. Within the body of the message you will find a special URL similar to:
Click on the link below and follow the directions to share your screen with JIM.
http://support.arcc.org/?ak=2c2a9f2e0.............22f7a98cb3
BOMGAR enables a support representative to view your screen in order to assist you. Session traffic is fully encrypted to protect your system's data. Once a session has begun, you will be able to end it at any time.
2. You may
also go to our website at
https://support.arcc.org
and if there is a customer service
representative
available, you can just click
on that person's name.
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